**PLEASE NOTE WE HAVE BEEN NOTIFIED OF SOME DELAYS WITH OUR SHIPPING PARTNER DUE TO COIVD19 AS IT RELATES TO STANDARD SHIPPING. YOUR PATIENCE IS APPRECIATED AS WE NAVIGATE THROUGH THESE CONSTANTLY EVOLVING TIMES.
FREE STANDARD SHIPPING on all orders within the CONTINENTAL US.
Orders with Standard Shipping typically take between 1 business day to be processed and shipped.
Expedited orders placed before 1:00 p.m. ET (10:00 a.m. PT) will be shipped the same day.
Weekends and holidays are not business days, and are therefore excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.
Counting business days - Shipping days are 24-hour days. If you place your order on Monday (before 1pm ET), then 1 business day would be Tuesday. If you place your order on Monday (after 1pm ET), then 1 business day would be Wednesday.
You may select from Standard Shipping (5-7 business days), FREE on all orders within the continental US, or PRIORITY or EXPEDITED Shipping for additional cost.
Please remember that delivery time does not include weekends or holidays.
Standard Shipping orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in five (5) to seven (7) business days (Monday through Friday, not including holidays) for the Continental U.S.
All Expedited orders confirmed before 1:00 P.M. ET will be processed the same day pending credit card authorization and verification. Credit card authorization can take 24 hours for approval. Expedited orders confirmed after 1:00 P.M. ET will be processed the following business day. Expedited orders placed on Friday after 1:00 P.M. ET will be processed on Monday (excluding holidays). Cost for expedited shipping depends on your location and your total order and will be displayed during the checkout process. Expedited shipping is only available within the continental U.S.
If your order does not arrive on time or is lost in transit, we will open an investigation with the shipping carrier. This process can take up to two weeks for the investigation to be completed.
Once the investigation is complete, if your order is lost in transit or delivered to the wrong address, we will replace your items if they are still available. If we cannot replace them, then we will refund your order, as well as any shipping costs.
However, if the shipping carrier confirms delivery to the correct address, we are unable to issue a refund.
When is order is valued at $250 or more, we require a signature for delivery. This will help ensure that the order was delivered correctly.
We ship to Europe and Canada at additional cost. Please check back often or sign up for our Newsletter for latest updates on additional territories that we cover. We apologize for the inconvenience if you country is not currently serviced.
Please email us at firstname.lastname@example.org with any additional questions.